At Watt Utilities, we make it simple for our clients to navigate the electricity and energy markets. Our expert team clarifies the advantages, legal requirements, and energy-efficient strategies specific to your site. When it's time to choose a new energy retailer, we guide you through the complexities of the Energy Market. Our services include professional account management, automated bill validation, budget forecasting with Watt’s Mine software, and a customer access portal. We also offer dispute resolution, energy cost reduction strategies, and portfolio negotiations for multi-site organisations.
We connect you with professional, well-trained energy procurement experts. Our dedicated Account Management team ensures our customers are always well-positioned to capitalise on industry changes. Additionally, our team assists with any queries, including managing retailer communications, resolving billing issues, and more.
Our automated bill validation and correction service ensures accuracy in your energy bills. Historically, about one in twenty bills contain errors or abnormalities. Our software reads and analyses each bill, verifying the data against the current retail supply agreement. If an error is identified, we promptly correct it on your behalf.
We offer consultations for all businesses, strata and body corporates. Leveraging the Watt’s Mine software, our extensive data collection, and the rates from your current contract, we provide comprehensive energy budget forecasting. This detailed analysis allows us to deliver accurate and actionable insights, ensuring you are well-informed about your energy usage and costs. Our consultation services help you make strategic decisions, optimise energy efficiency, and plan for future energy needs effectively.
Watt’s Mine offers online access to comprehensive energy usage and contract information, including bill downloads, billing reconciliation, current contract specifics, weighted average costs, power factor analysis, usage breakdowns (peak/off-peak/shoulder), live meter data for load profiles, highest demand summaries, simulated bills, CSV export of 30-minute interval data, and real-time ASX market trends and AEMO spot price forecasts.
For Strata Organisations: Utility contracts are a treasure trove of critical information that demands vigilant tracking and management. Key details like contract expiration dates, kilowatt-hour pricing, peak and off-peak rates, as well as historical energy consumption, are pivotal. Watt’s Mine offers a comprehensive solution that diligently monitors, administers, and amalgamates all this essential data on your behalf.
At Watt Utilities, we expertly handle any energy-related contract disputes for you. Occasionally, complications may surface in energy billing or distribution. Armed with specialised technical acumen, Watt Utilities swiftly and adeptly addresses such challenges. Rest assured, we’re here to offer support or to take charge and settle the issues for you. Reach out to our expert team anytime by phone during business hours, or online anytime.
Watt Utilities is dedicated to continuously analysing the energy market, ensuring that you benefit from the most cost-effective solutions at any given time. Our approach is comprehensive, focusing on the efficient use of energy, sourcing the lowest-cost retailers, and strategically timing contract renewals to align with the most favourable market conditions. This methodical analysis allows us to guide you towards significant cost reductions while enhancing the overall efficiency of your energy consumption.
For SME & C&I Organisations: Organisations managing a range of properties, from 10 to 3000 lots, can leverage our tested strategy for negotiating collective energy portfolios. At Watt’s Mine, we harness the power of our software to aggregate all pertinent energy usage data. This data is meticulously analysed and then presented to the market as a consolidated block load. Our track record shows that this method yields substantial savings for portfolios of this nature, making it a smart choice for savvy organisations looking to optimise their energy expenditures.
Owners of multi-tenanted properties may benefit from implementing an embedded network, essentially a private electricity arrangement covering electricity, gas, hot water, and renewables. Our seamless three-part procurement strategy caters to your specific needs. In the discovery phase, we explore your priorities and key business drivers. The research phase involves analysing your recent energy bill to identify unique usage patterns, informing our tender process initiation. Finally, in the solution phase, we recommend the most cost-effective energy solution, explaining our rationale and the alternatives. You remain in control, with no obligation to proceed at any stage.
We find the most cost-effective energy contract available and proactively manage your entire energy portfolio.
There will be no change to your utilities supplier until such time as you give Watt Utilities permission to do so, in writing.
Please contact us. If we are already managing the procurement of your utilities, our first step is to check for any billing inaccuracies. Should the billing be accurate but the amount in question looks too high, we may then recommend an energy audit of your premises to determine if there is any faulty equipment contributing to any excess energy usage.
Each solution is unique and the costs associated with each solution vary accordingly. All our fees and charges comply with the National Customer Code.
Watt Utilities can assist you in various ways. We offer a no-obligation review of your current contract to identify potential savings. Our services include providing access to our secure Utilities Management Portal for informed decision-making on accounts, examining current contracts hidden costs, savings opportunities, and negotiating new agreements.
As Watt Utilities isn't a retailer, you pay your utilities bill via your supplier / retailer.
Stepped pricing means the pricing will vary year to year depending on the contract term you choose.
Flat pricing means once you choose your term length (i.e. 12, 24, 36, 48 months etc) the pricing will be the same every year for that chosen term.
Changes in prices generally reflect variations in electricity demand, the type of generation sources (i.e. wind, solar, fossil, etc), fuel costs, weather fluctuations, major events and power plant availability.
Prices are usually highest during the hottest summer periods and coldest winter periods, when electricity demand is at its highest.
As part of the service we offer the service to our customers, we are constantly watching and analysing the electricity market.
The timing for tendering a new contract is not based on the existing contract end date but is based on when our analysis states that it is the most opportune time to so.
The customer is always free to tender a new contract at a time of their choosing, regardless of our recommendation.
Any customer who does not have a specific negotiated rate, is charged the default rate and the default rate varies depending on the retailer. The default rate applies when your current contract expires. Default rates are always higher than the negotiated rate and the default rate can be up to three times higher than the negotiated rate.
If you are a small market customer, you are not locked into a contract and you can change retailers any time.
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