Watt Utilities provides comprehensive energy procurement and data management solutions.
We help businesses optimise their energy expenses by reviewing and renewing contracts at the most beneficial times, utilising our strong relationships with major energy retailers in Australia.
Since 2006, our technology-driven solutions and commitment to customer service position us as leaders in delivering cost-effective and sustainable energy solutions.
Energy retailers offer distinct contracts for the SME market compared to the C&I market. At Watt Utilities, we have dedicated account management teams for both SMEs and C&I clients. This specialisation allows us to navigate the significantly different approaches, contracts, and processes that energy retailers use for these distinct customer groups, ensuring tailored support and optimal contract management for each market segment.
To secure the lowest cost utilities contract for your business, it's essential to recognise that energy retailers offer distinct contracts for the C&I market. At Watt Utilities, we have a specialised C&I Account Management Team because energy retailers apply significantly different approaches, contracts, and processes for C&I customers versus SMEs. This ensures tailored solutions and optimal contract management for your specific energy needs.
We simplify the energy markets for strata, body corporates and owners' corporations, clarifying advantages, legal requirements, and energy-efficient strategies. Strata | Body Corporates are defined as either SME or C&I. Our team will expertly guide you through the complexities, ensuring informed decisions. Using site-specific utility data, we scan the market for the lowest utility contracts and provide comprehensive comparisons to help you select the best agreement. As an independent billing company with 10,500+ buildings and corporate clients under management, we offer expert advice on energy efficiency and legalities, always prioritising our clients' best interests.
We find the most cost-effective energy contract available and proactively manage your entire energy portfolio.
There will be no change to your utilities supplier until such time as you give Watt Utilities permission to do so, in writing.
Please contact us. If we are already managing the procurement of your utilities, our first step is to check for any billing inaccuracies. Should the billing be accurate but the amount in question looks too high, we may then recommend an energy audit of your premises to determine if there is any faulty equipment contributing to any excess energy usage.
Each solution is unique and the costs associated with each solution vary accordingly. All our fees and charges comply with the National Customer Code.
Watt Utilities can assist you in various ways. We offer a no-obligation review of your current contract to identify potential savings. Our services include providing access to our secure Utilities Management Portal for informed decision-making on accounts, examining current contracts hidden costs, savings opportunities, and negotiating new agreements.
As Watt Utilities isn't a retailer, you pay your utilities bill via your supplier / retailer.
Stepped pricing means the pricing will vary year to year depending on the contract term you choose.
Flat pricing means once you choose your term length (i.e. 12, 24, 36, 48 months etc) the pricing will be the same every year for that chosen term.
Changes in prices generally reflect variations in electricity demand, the type of generation sources (i.e. wind, solar, fossil, etc), fuel costs, weather fluctuations, major events and power plant availability.
Prices are usually highest during the hottest summer periods and coldest winter periods, when electricity demand is at its highest.
As part of the service we offer the service to our customers, we are constantly watching and analysing the electricity market.
The timing for tendering a new contract is not based on the existing contract end date but is based on when our analysis states that it is the most opportune time to so.
The customer is always free to tender a new contract at a time of their choosing, regardless of our recommendation.
Any customer who does not have a specific negotiated rate, is charged the default rate and the default rate varies depending on the retailer. The default rate applies when your current contract expires. Default rates are always higher than the negotiated rate and the default rate can be up to three times higher than the negotiated rate.
If you are a small market customer, you are not locked into a contract and you can change retailers any time.
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