How P3 Recovery Burleigh Cut Energy Bills by 23% and Eliminated 3 Hours of Monthly Admin

Discover how P3 Recovery Burleigh reduced electricity bills, gained energy usage insights, and improved profitability with Watt Utilities.

P3 Recovery Burleigh: Client Overview

P3 Recovery Burleigh is the original location in what's become a rapidly expanding franchise network across Queensland, New South Wales, and Victoria. Just minutes from the beach and Burleigh Head National Park, the centre offers science-backed recovery therapies including ice baths, contrast therapy, infrared saunas, hyperbaric oxygen therapy, compression therapy, and IV drip services. The facility serves the active Burleigh community with equipment and therapies designed to help people move better, feel better, and recover faster.

Operating a recovery centre means running power-intensive equipment continuously. Ice baths need constant cooling, infrared saunas draw significant current, hyperbaric chambers require substantial power, and the facility maintains multiple temperature-controlled pools throughout operating hours. For a business where energy costs directly affect profitability, managing electricity efficiently becomes essential to maintaining competitive membership pricing and supporting franchise expansion plans.

The Challenge

Rising Power Bills - High Operational Costs

Continued increases from enery retailers pressuring the bottom-line

Time Consuming Administration

Self-managed, have to negotiate full retail prices and manualy check for billing errors or overcharges

Limited Visability into energy consuption

Inability to see energy usage patterns or improve processes based on real data

P3 Recovery Burleigh faced three interconnected challenges with their electricity management. Energy retailers were increasing rates regularly, which created pressure on their bottom line. The team found it difficult to pass these rising costs onto members without affecting their competitive position in the market.

The business was self-managing electricity accounts, which meant negotiating retail prices independently and manually checking every bill for errors or overcharges. This consumed time that could have been spent on member services, operations, or franchise development.

The third issue was visibility. Without real-time data on energy consumption patterns, the team had no baseline for understanding where electricity was being used most intensively or how operational changes might improve efficiency. They couldn't identify opportunities to reduce consumption or validate whether equipment was performing as expected.

As franchise expansion accelerated, these challenges compounded. Each new location would require setting up accounts, negotiating rates, and establishing verification systems, which added administrative complexity to an already demanding growth phase.

“Regular energy retailer increases impacted our bottom line.”
Kelvin (P3 Recovery Burleigh) ⭐⭐⭐⭐⭐ 5/5

The Solution

Watt Utilities conducted a comprehensive analysis of P3 Recovery Burleigh's energy usage patterns and tariff structures. The team identified that the business was on tariff arrangements that didn't align with their actual consumption profile, which meant they were paying more than necessary for the power they used.
Drawing on established relationships with energy retailers and experience in negotiating commercial contracts, Watt Utilities secured rates that weren't accessible through standard retail channels. The focus was on finding a tariff structure that matched P3's operational patterns, where high-intensity equipment runs throughout business hours and consumption patterns are consistent and predictable.

Smart Meter Implementation

The solution included implementing smart meters across the facility, which connected to the Watts Mine platform. This gave the team real-time visibility into energy consumption by area and equipment type, so they could see exactly where power was being used and identify opportunities for efficiency improvements.

Energy Rate Negotiation

We were able to secure substantialy more attractive rates from our pool of energy retailers, with optimised tarrifs and lower fees. For the expanding franchise network, this model provides a template. New locations can be connected through the same process, with Watt Utilities managing the setup, negotiation, and ongoing administration so franchise operators can focus on opening and running their centres.

Customer Portal

Bills are now checked automatically by Watt Utilities, which eliminates the manual verification process and flags any discrepancies or unusual charges immediately. The account management shifted entirely to Watt Utilities, which means P3's team no longer spends time on calls with retailers or contract renewals.
“Watt Utilities explained the process clearly - no industry jargon.”
Kelvin (P3 Recovery Burleigh) ⭐⭐⭐⭐⭐ 5/5

The Results

23%

P3 Recovery Burleigh achieved a 23% reduction in electricity costs, which translates to substantial annual savings that protect profit margins and maintain competitive membership pricing. The savings create financial headroom for reinvestment in equipment, facilities, or franchise expansion.

3+

The team reclaimed three hours per month that was previously spent on energy administration, bill verification, and retailer communications. Over a year, that's more than four full working days back in the business.

100%

Smart meter implementation through Watts Mine provided real-time energy usage data, which means the team can now track consumption patterns, validate equipment performance, and identify efficiency opportunities. This visibility supports informed decisions about operational schedules and equipment management.

The administrative model now scales across the franchise network. As P3 opens new locations, electricity accounts are set up and managed by Watt Utilities from day one, which removes a significant administrative burden from franchise expansion and ensures consistent energy management across all sites.
“We now understand exactly where our energy goes - a game-changer for scaling.”
Kelvin (P3 Recovery Burleigh) ⭐⭐⭐⭐⭐ 5/5

Next Steps

If your business operates power-intensive equipment across multiple sites and energy costs are affecting your bottom line, we should talk.
Watt Utilities manages tariff analysis, contract negotiation, and ongoing account administration so you can focus on your core operations. Book a free energy review and find out what you're actually paying versus what you could be paying.
“Watt Utilities gave us great insights and awesome customer service.”
Kelvin (P3 Recovery Burleigh) ⭐⭐⭐⭐⭐ 5/5
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